Kickstarter Payments and Backerkit
over 3 years ago – Mon, Jul 12, 2021 at 02:35:05 AM

Hello Friends,

We've missed you! A lot has been happening behind the scenes, and we'll share everything in a future update soon. Today we wanted to talk about Kickstarter Payments and Backerkit.

Kickstarter Payments

Kickstarter has been diligently going through and charging the cards of everyone who has backed and is wrapping up now. For most of you this process is complete and there were no issues. For others there have been some issues. We'll do our best to answer those questions now.

My pledge was declined. How can I retry my payment?

Kickstarter is wrapping up their collections so NOW is the time to switch cards and get your pledge paid! However, if there is not a way for you to pay for your pledge currently, your information will still download into Backerkit. You will have the opportunity to pay for your entire pledge + add-ons + shipping in Backerkit.

I pledged to a project, but I don’t see the pledge on my account?

First, make sure you're logged in to the correct Kickstarter (KS) account. Check any other KS accounts you may have. If you pledged as a guest, check your email and spam for a pledge confirmation email and link to activate your KS account. If you are still having issues, Kickstarter's support team is available HERE.

I’m seeing multiple charges for the same pledge

This is straight from Kickstarter: Our payments processor may temporarily authorize your card to make sure it can be successfully charged.

While authorizations generally drop after a few days, this process can vary depending on the financial institution. If the authorization doesn’t drop in the week following a project’s deadline, we recommend contacting your bank for more details about their authorization procedure.

If you’re still unsure about any charges coming from Kickstarter, please get in touch.

Backerkit

I pledged using an Apple Relay Email

If you pledged with an Apple Relay Email or any other type of email fabricator including logging in through Facebook, you may not get the email from Backerkit letting you know that the pledge manager is open. Please keep an eye on this page and on our updates for information on when Backerkit opens. At that time we'll have a few workarounds for you and can assist you further.

How do I know I'll get the 2 Promo Cards for pre-committing or the bonus for backing in the first 48 hours?

If you pre-committed to the Kickstarter before the project went live, and you used the same email address to back the pledge as you did to sign-up your cards will be automatically added.

If you backed in the first 48 hours of the campaign, before 23:59 (11:59pm) PST, your bonus for backing early will be automatically added.

You'll be able to see either/both of these in your cart in Backerkit once it opens.

I pre-committed using a different email address!

As of today, there is nothing we can do. Once Backerkit opens, we'll have access to the pre-commit list and your pledge manager. We can verify that you did pre-commit with one email and then backed with another. Please do not email us until Backerkit goes live as we will be unable to assist you until then.

My Pledge failed in Kickstarter, what do I do?

This one is coming up a lot, which is why we're saying it twice. Your unpaid pledge amount will still filter into Backerkit and you will still have the opportunity to pay for your pledge there. However, we strongly advise you to update your payment method NOW to hopefully avoid any issues later.

Maestro Support

If you have any other issues, we're always available by email at the below address:

[email protected]

Thank you all again for the wonderful campaign, we missed you this last week!

~The Maestro Team

You've Done It! Thank You!
over 3 years ago – Fri, Jul 02, 2021 at 01:51:21 AM

We're humbled, we're in shock, we are grateful. I cannot thank you all enough for your outpouring of support. It was a ludicrous journey, and I hope you all had as fantastic a time taking this journey as we did. It was an epic finish, and we couldn't be more thrilled with the results!

The Binding of Isaac: Four Souls Requiem is the:

• 17th most funded Project in Kickstarter history. There have been 520,315 projects on Kickstarter, that's insane!
• We're also the 6th most funded tabletop game in Kickstarter History:

Thank you! We couldn't have done this without YOU

We've sent a ton of updates over the past 30 days so I will try to keep this one brief while explaining what comes next.

1) Rest, Edmund and the team will all be taking a long overdue nap

2) We'll be moving to a bi-weekly and sometimes monthly update schedule as the campaign marches toward fulfillment. Some months we'll have a lot to share, other months there won't be much. In the coming months, we'll also have updates on add-ons (looking at you Baby Plum and Monstro Plushes), the development and manufacturing process, first looks at localized cards, as well as game elements we didn't spend a ton of time talking about. Make sure you stay subscribed to the update emails so you don't miss any announcements.

3) In about two-three weeks we will be launching the pledge manager, BackerKit. I'll be back then to talk you through that. Backerkit will be open for months, so don't lose your personal link email. You can keep adding add-ons each month if you'd like and change the language of your game as you see the localized cards.

This is just the beginning, and we just wanted to say one last time from Edmund and everyone at Maestro Media:

And one more announcement as a final Thank You. Everyone in the Requiem Tier, the Big Boi Box! Tier, and everything above Big Boi will be getting a Henry card! Thank you!

~The Maestro Team

$6.66M : The "Final" Stretch Goal Unlocked
over 3 years ago – Fri, Jul 02, 2021 at 01:46:46 AM

Hello Friends,

We have about 40 minutes remaining and you've obliterated our FINAL STRETCH GOAL. This goal goes to the Big Boi Box! Tier and up. Thank you to the 47,527 backers who have helped push us over this milestone!

With this unlock we're now adding 5 new Tear tokens and 5 new Heart tokens to the box. This brings the total of each up to 15! But that's not why you're here is it? You want to know about the 20 new cards. We've designed 8 cards so far. The other cards? They're not created yet, and they won't be until we hear feedback on what our backers want. This will happen post-Kickstarter, so stay tuned!

Remember these 20 bonus cards come in the Big Boi Box! Tier and above. With these 20 extra cards those tiers now have over 150 KICKSTARTER EXCLUSIVE BONUS CARDS. For those keeping track, that's over 50% more new cards than we started with. Upgrade your pledge from the Four Souls Requiem Tier to the Big Boi Box! Tier or higher now to get your hands on those cards. You can also upgrade your pledge in Backerkit once the Kickstarter is over, but if you can afford to do it now, it helps out the whole community because we're not done! 

The $7,000,000 Stretch Goal

If we can hit $7,000,000 before the end of the Kickstarter we'll be foiling all of the Character Cards, Eternal Items, and Bonus Souls! It's a final final Stretch Goal in addition to the final Stretch Goal you just shattered! Let's get there! 

We've got more!

We've been unlocking new cards just about every 2 hours as we knock out 120,000 damage to THE BEAST. You can help by Retweeting and Liking this PINNED POST, Tweet using #thebindingofisaac and adding TheFourSouls.com to the post. She also takes damage for every dollar added to the pledge!

• We've done a ton of Dice Rolls over the last two days: Roll 1, Roll 2, Roll 3, Rolls 4-5, Roll 6, Roll 7, and Roll 8. Each roll unlocks a new card!
• We're in another livestream catch it LIVE HERE 

Let's make the final hour INSANE! $7,000,000 here we come!

~The Requiem Team

6 Hours Remaining!
over 3 years ago – Fri, Jul 02, 2021 at 01:42:23 AM

We're in the Endgame now! A huge thank you to our very own avengers who have selflessly helped backers throughout the campaign by answering questions and hyping the game on Kickstarter, Twitter, Reddit, Discord, and more! With just 6 hours left in the campaign, we can taste $6.66M. It's so close! You can still help us get there by:

• Upgrading your pledge. It's a great time to move up from the Requiem Tier to the Big Boi or The Base Game to the Full Collection! Make sure you get ALL of the Stretch Goals, Warp Zones, and Alt Cards
• Add bonus support now for the add-ons you'll be purchasing in Backerkit
• Add bonus support now for shipping costs you'll be paying in Backerkit

If you can't help financially you can still help by telling everyone about the game. This is the LAST chance to get over 130 exclusive cards. Don't let your friends/enemies/random internet strangers miss out!

The Beast

Secure your victory against The Beast. We're so close!

• Every dollar pledged hits her
• Every Retweet or like of the latest pinned Tweet hits her
• Every time you Tweet with the #thebindingofisaac and linking to TheFourSouls.com she takes THREE damage!

We've got this! 6 hours left!

~The Maestro Team

14 Hours to Go!
over 3 years ago – Fri, Jul 02, 2021 at 12:39:23 AM

Hello Friends,

Just a quick cheer leading update. You all are amazing and the buzz you’re creating is helping push The Binding of Isaac: Four Souls Requiem to new heights! We're already the Seventh most funded Tabletop game in Kickstarter history and we have a chance to gain a few more spots. Your passion and outpouring of support is truly overwhelming. But no time to rest, we still have The Beast left to destroy! She's looking damaged:

But she still has more hit points to go. There's still the opportunity to add 30+ more cards if we hit that $6.66M Stretch Goal and defeat the Beast. That would take the total of new cards up over 160 cards unlocked during the Kickstarter. That is ENORMOUS, and it all comes down to this amazing community. Great Job!

Remember - The Beast takes damage for every Like/RT Edmund's latest Pinned Tweet and every $1 raised in the Kickstarter.

• Upgrade your pledge
• Add bonus support for add-ons and shipping
• Get your friends to back now by telling them about all the Kickstarter Exclusive cards they'll never be able to get again

Anything you can do to help the community, now's the time to do it. 14 More Hours, let's make it EPIC!

~The Maestro Team