FAQ: The Binding of Isaac: Four Souls Requiem from Edmund McMillen published by Maestro Media
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I can't see any Add-ons, how do I get them?

Add-ons can be added in Backerkit, which is the pledge manager. In there you can select add-ons, pay for shipping/vat, and give us your address! Backerkit will open after the Kickstarter ends. You can wait for the Backerkit before adding money for the add-ons OR if you can afford it now, it helps propel the Kickstarter closer to stretch goals if you add Bonus Support. That Bonus Support will act as a credit in Backerkit.

Last updated: June 02, 2021 23:44

I Precommited, but I don't see those bonus cards, where are they?

If you signed up in the precommit and then backed the Kickstarter with the same email address your cards will be automatically added when Backerkit goes live after the Kickstarter ends. You will see them as part of your pledge there.

Last updated: June 03, 2021 00:16

How do I back two of a certain tier?

This is a limitation of Kickstarter, you can only pledge once per account. We’ve tried to add most items to the Add-on section, which is visible on the campaign page and then will be available for purchase in the Backerkit. The only other option is to create a second or third or fourth etc account.

Last updated: June 03, 2021 00:16

I want Four Souls+ / Requiem / Base Game but it's not in the level I chose, how do I get them?

Those are all available as add-ons. You can purchase add-ons after the Kickstarter in the Backerkit. Those are all included in the $110 Full Collection tier as well.

Last updated: June 03, 2021 00:22

What is Backerkit?

Backerkit is a pledge manager. It will open awhile after the Kickstarter ends. You will receive an email from Backerkit when it opens, and we will send an update when it happens. Backerkit will allow you to purchase add-ons, enter your address, and pay for shipping/VAT and any add-ons.

Last updated: June 03, 2021 00:22

What is the difference between the First and Second Edition Base Game?

The second edition has some rebalanced cards. New backgrounds on the face of the card, but does not change the back of the card. It also ensures that the card finish/color/thickness is consistent across all cards.

Last updated: June 03, 2021 00:22

I want to sleeve my cards, is there room in the box?

Yes! We have calculated our box sizes to fit sleeved cards. If you do not sleeve your cards, there is a cardboard insert that keeps the cards from sliding around.

Last updated: June 03, 2021 00:22

I read that EU VAT is not included in the price, is that correct?

In compliance with current EU and UK laws, VAT must be charged after the campaign closes, so we have estimated these costs by country as best as possible based on the total price of the order. European countries outside of the EU and UK will not be charged VAT. We have done everything possible to keep these extra costs low, and want to make sure there are no surprises.

Last updated: August 13, 2021 09:10

Why are shipping costs so high?

Our shipping estimates are provided to us by our numerous fulfillment hubs across the world. We do not make money on the shipping costs and are focused on being transparent so there are no surprises in the Backerkit.

Last updated: June 03, 2021 00:27

I'm moving, how will shipping work?

You will add your shipping address into Backerkit once that opens. You’ll be able to update and edit your address until we have to Lock Orders to begin shipping. We will send updates before that happens.

Last updated: June 03, 2021 00:27

I need to change my pledge level, how do I do this?

Click “Manage My Pledge,” and then “Edit Pledge.” This will let you change your tier as needed.

Last updated: June 03, 2021 00:37

I want to add money in Kickstarter for Add-ons in the Backerkit, how do I do this?

Once you select your pledge level, you can add money in the Bonus Support section for the amount of the add-on you want. By doing this, you are helping the community unlock more stretch goals! You can also “Update Pledge” if you’ve already pledged and add bonus support there.

Last updated: June 03, 2021 00:37

Will you answer my message in Private Message?

We’re sorry! We receive a TON of questions - we will try to answer them as quickly as possible, but there are more being asked than we can keep up with. This is an extremely active and helpful community, your question can be answered in minutes by asking the COMMENTS section as opposed to days or longer as a private message.

Last updated: June 03, 2021 00:37

Will Stretch Goals be included in Add-ons in the Backerkit?

Yes, the same stretch goals that are unlocked for the box in the tier itself will be included in the Add-on in Backerkit. Example: You select the Requiem Box Add-on in Backerkit. It will include Warp Zone cards!

Last updated: June 03, 2021 21:08

I'm moving before the game ships, can I update my address?

Yes, you’ll enter your address in Backerkit, keep the email with your unique Backerkit link and you’ll be able to re-enter and change your address and other options at any point until we lock orders. We’ll send updates as that date approaches.

Last updated: June 03, 2021 21:40

Does the Big Boi tiers include the individual boxes for the games?

All cards will be inside the Big Boi Box and will not have an individual box.

Last updated: June 03, 2021 21:47

I want the Gold Box Exclusive expansion cards, are those avaialble?

The Gold Box Exclusive Expansion Cards are only available if you buy the whole Base Game, either as an add-on or at the $40 tier. It will not be available as a stand-alone, only as part of the Base Game if you pledged on Kickstarter (not available through pre-orders).

Last updated: August 03, 2021 12:34

Can I order the NSFW version of Tapeworm?

There are limited copies of the NSFW version of Tapeworm. Because of this we will make it available once all surveys are out the door to give all backers an equal chance to purchase it.

Last updated: August 03, 2021 12:35

Can I buy the Tainted Pennies/Penny Bags/Tainted Penny Bags as an add-on?

No, we are not offering these items alone.

Last updated: August 03, 2021 12:36

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us