Backerkit Add-Ons Locking February 1st (UPDATE)
almost 3 years ago – Wed, Jan 26, 2022 at 04:53:20 PM

Hello Friends,

Wow, we've received an incredible amount of emails from people over the past few days. We're working diligently through them, but we are behind. Don't worry we will have answered all messages before the February 1st deadline. We're sending this out to help answer repeated questions, so if you've not received an email back from [email protected] yet, please read on, this might answer your question.

I want to add-on more stuff!:

Absolutely, email [email protected], we'll get that added for you as soon as we can. There is a slight delay in responses currently. You can help us out by doing the following

• Email [email protected] 
• Tell them what items you’d like to add to your pledge. If you can’t remember what all you’d like to add, you can check out the pre-order store, it will have everything except The Tainted Isaac Figure, the Guardian Angel Tier add-on, the Everything but the Sketch tier add-on, and Tapeworm Pink Box.
•  Give them permission to immediately charge your card so you have your items locked in.

If you’ve already done this, thank you for your patience.

I need to change my address:

Don't worry! You can still change/update your address after February 1st. You will receive an email from Backerkit before we have to lock addresses in. If you'd still like to change your address now, no worries, you don't even have to email anyone! Follow these steps:

Open your Backerkit Account, if you no longer have your Backerkit link, or it's expired, you can get a new one HERE. Just type in the email address you used to back the game (the same one you use to log in to Kickstarter). You'll receive a link in your email.

In Backerkit, on a desktop, you'll see Edit Your Address in the top right corner. Click on that, and then Edit Shipping Info. On mobile, you'll see a shipping info drop down, click on that and then click on Edit Shipping Info.

I used an email relay such as Apple Relay:

You will not have received any emails from Backerkit or Kickstarter, so hopefully you found this answer because you check the updates page. You'll need to email [email protected] and let us know a different email address we can use to get you your link to Backerkit.

I would like to change my pledge level:

The Maestro Team cannot do that anymore. Backerkit can until February 1st. Use this link: https://boirequiem.backerkit.com/faq#contact-us. On the dropdown select: I need to change my pledge level, how do I do this? Ignore the stock answer as it's no longer valid. In the tell us your question here box type in what you'd like to change your pledge level to. Something like this example:

"Hello great and powerful Backerkit, though not as great nor as powerful as Edmund and Maestro Media. I would like to change my pledge level from The Full Collection Tier to the Angel Isaac Tier. My pledge is found under (insert your email here)."

I never got a link to my Backerkit:

You can go HERE to retrieve your link. Just type in the email address you used to back the game (the same one you use to log in to Kickstarter). You'll receive a link in your email, please check your SPAM folders. If you used a relay like Apple Relay please see the question above.

I might want to change my language:

Don't worry, you can still do that after February 1st. Once we have the cards translated we will show examples and give a deadline for when any language swaps will need to happen.

Things have changed and I need a refund:

Please email [email protected]. Just be patient, we realize that in some situations every penny helps, and we're moving through messages as quickly as possible.

I didn't back the game but I want to pre-order:

You have until February 1st to do so, after that the pre-order store will close. We hope to be able to open it again, but we've had overwhelming demand and there's a limit to how much we can manufacture. We'll keep everyone updated if we can do more later.

I messaged the project creator and they haven't responded:

Please don't, instead message [email protected] or for general question add a comment in the comments section of the main page. 

We hope this helps a lot of you, and for those of you waiting for responses from our Help Center, thank you from all of us for your patience.

~The Maestro Team

Backerkit will Lock Down February 1
almost 3 years ago – Sat, Jan 22, 2022 at 08:17:08 PM

Hello friends,

Just a friendly reminder that we’re very close to our negotiated print runs and will need to stop add-ons on February 1st. If you were thinking about adding additional items to your order, now is the time to do so.

Here’s how to make add-ons easy:

• Email [email protected]
• Tell them what items you’d like to add to your pledge. If you can’t remember what all you’d like to add, you can check out the pre-order store, it will have everything except The Tainted Isaac Figure, the Guardian Angel Tier add-on, the Everything but the Sketch tier add-on, and Tapeworm Pink Box.
• Give them permission to immediately charge your card so you have your items locked in.

Keep in mind, this will not effect folks who might want to change the language of their game when we’re able to show you those cards. You will still be able to do that after February 1 by emailing [email protected].

If you haven’t filled out your pledge yet, or you’re concerned that you might not have, you can recover your pledge HERE by putting in the email you used to back the game. Doing this will send a link to your email to get back into your pledge. If you haven’t filled out your pledge, this will allow you to complete your survey, which you have to complete to get the game shipped to you. We need your information to ship your stuff to you, if you don’t fill it out, we can’t send you your rewards! If you have filled out your pledge, it will land on a “congratulations” page letting you know that you’ve successfully filled out your pledge and asking if you’d like to socially share with people.

Again, if you have any questions, please do not message the creator on Kickstarter, email [email protected] or ask your question in the comments section of the Kickstarter for quick answers.

~The Maestro Team

What's Ahead?
almost 3 years ago – Sat, Jan 15, 2022 at 12:24:25 AM

Hello Friends,

After you read this update, join in on the conversation on our official Discord HERE. Connect with fans, find people to play our games with through Tabletop Simulator, discover new games, and be among the first to hear about the upcoming projects. 

Card Translations

We're working diligently with our Localization partners to get the files translated and get previews to our backers. We've read through the comments from all the way back in Update #27 and Update #11 as well as comments from those timeframes in the comments section. Edmund took a poll on Twitter. And we're talking to our Localization partners about best practices in the specific territories about the translation of the card Titles. We will be making those decisions soon in each territory and hope to have some examples of the cards in the next 6 weeks. Don't worry, you will be able to change your language decision after we show those cards off.

 Additional Merch Showoffs

The Monstro Plush is approved and ready for production. Here's the first look video from Edmund:

Another look at the Angel Isaac Figure, which has made the journey across the seas and is in Edmund's hands as I write this!

Give the Isaac Stress Ball a good squeeze and feel your worries melt away.

Lunar New Years

Every year in late January and February, our manufacturing partners celebrate Lunar New Years. This is a massive, month-long event that also happens to coincide this year with the 2022 Winter Olympics in Beijing. Because of this, the entire month of February will be dark for our manufacturer. We will keep working on translations and on other fun things, but February will be a slow month for the production of Four Souls.

Upcoming Announcements

We're bursting at the seams to talk about our upcoming projects, but we do like to keep an air of mystery until the future becomes the present. So read on if you'd like some unspoily spoilers about what is next:

• Some fun new things to unbox very soon
• An expansion to a hyper game
• A destructive construction game
• A unique new way to play a super game
• A huge announcement with an independent creator

Limited Supplies Remaining, Pre-Order Store Closing Soon

You're all ravenous, there have been so many additions to people's orders and new people pre-ordering that we are getting close to hitting our negotiated print runs for a lot of our merchandise. Tell your friends who are waiting to order to act now, the Pre-Order store for The Binding of Isaac: Four Souls Requiem will be closing soon (right now we're estimating February 1). We'll be working to negotiate higher print runs, but if you're thinking about emailing us to add-on some merchandise, now is the time to do it.

Please note THIS DOES NOT apply to changing the language of your game once we show you those translated cards as the number of games being printed isn't changing.

How to get ahold of us

Please don't "message the creator" in Kickstarter. The inbox is not well monitored as we use the Maestro Support Kickstarter account to communicate. If you have questions, please direct them to [email protected] or post them in the comments section for quick answers.

Here's to a great 2022!

~The Maestro Team

Best Wishes in the New Year
almost 3 years ago – Sun, Jan 02, 2022 at 11:14:44 PM

Happy New Year!

Everyone here from Maestro Media Team wanted to wish you a wonderful new year filled with joy, abundance, and plenty of time to game! We're continuing to work hard on The Binding of Isaac: Four Souls Requiem and if you want to link up with other BOI: Four Souls players, a great place to do it is on our official Discord channel HERE.

Here's to 2022,

~The Maestro Team!

Happy Holidays from The Team
about 3 years ago – Fri, Dec 24, 2021 at 05:03:58 AM

Hello Friends,

What a year this has been, as it winds down we wanted to share one last gift with our fans. The official Tabletop Simulator workshop for The Binding of Isaac: Four Souls Requiem is complete. You can now play your favorite game with your favorite expansion just in time for a little holiday distraction. No more family arguments, no more having to dress in ugly sweaters, no more being forced to decorate against your will. Come join your friends for a round of Four Souls in this fantastic virtual environment designed by our friends Jerb and Maths. Click HERE for the link to the workshop.

If you're unfamiliar with Tabletop Simulator, it's a virtual game space where you can play The Binding of Isaac: Four Souls and a ton of other tabletop games with friends all over the world. It is unaffiliated with our game, just a host space, but it's currently on sale on Steam through January 5th for 50% off. Once you have Tabletop Simulator, you'll need to subscribe to our free [OFFICIAL] The Binding of Isaac: Four Souls workshop to play.

Find players whenever you want to play by joining the Maestro Media Discord and use the #tts-requiem-recruiter channel to find people to jump in a game. Use the #game-room-text and #game-room voice channels to chat during your game! It's a great place to chat with fellow fans and get the latest news on upcoming games. You may even be asked to playtest a game or two!

Amazing Fan Art!

We love fanart! It's always a thrill seeing Edmund's art inspire others. We want to start sharing more fan art at the bottom of our posts. Make sure you @themaestroteam on Twitter and Instagram when you're sharing yours and we'll showcase some in the next updates. Just in time for the holidays we got some amazing art from @ch0rus_ and we wanted to share it with you:

Happy New Year,

~The Maestro Team